Looking for Sales Representative Work? Know Your KRA First

A sales representative is a person who plays a contact point role between the business and customers. They communicate about the businesses with the customer to drive sales. They have a range of responsibilities including finding and educating prospective customers while supporting existing customers and providing assistance related to products and services. Salespeople mostly do everything from answering phone calls to executing field sales, all while maintaining good customer relationships and pursuing new sales opportunities.

Looking for Sales Representative Work? Know Your KRA First



Responsibilities of Sales Representatives 


There are lots of responsibilities for salespeople in organisations other than attending to customers. Some of the responsibilities of sales representative are - 


Evaluate Customers Needs 


Sales representatives have a responsibility to identify the customer's needs that help them drive more sales. They give assistance and information about the product to the customers after understanding their needs. This brings customers’ interest in the business. 


Achieve Sales Targets 


Business enterprises give sales targets that sales representatives need to achieve in a given time. 


Educate Customers about Products

 

Salespeople have to bring more customers to the business. That's why they need to have full knowledge about their business. They can use the same to convince customers about products through their words. They educate customers so that the latter shows some Interest in business. It further results in lead generation for businesses. 


Build Positive Relationships with Customers 


Sales representatives need to be calm and supportive in any situation with the customer. This brings a positive relationship between them and helps businesses grow with increasing sales. 


Maintaining Client Record 


Salespeople need to have a record of everything, from numerous customer calls to actual sales achieved periodically (Daily, Weekly, Monthly, Quarterly or Yearly). Having such a record helps sales representatives know where the business is going and what they need to do for more growth. 


Skills Sales Representatives Need 


There are lots of skills required to become a successful sales representative. Some of the skills are noted down - 


Communication Skills 


A sales representative needs to sell products to customers. They have to impress customers with their words. That’s why the communication skills of sales representatives play pivotal roles in customer acquisition and retention. 


Product Knowledge 


If a salesperson doesn't have the proper knowledge of a product, what should they explain to the customer? Will it drive sales and help businesses grow? We think no, they should have the full knowledge about the product that they are going to sell to the customers. 


Relationship Building Skills 


Sales is not a one-time job. The sales representative needs to bring the same customer again to drive more sales out of them. This can happen only when the salesperson has an effective relationship with the customer. The more customers they have the more sales they get and help businesses grow. 


Time Management Skills 


Time management is an effective skill a salesperson should have. This not only improves sales but also enhances productivity. 


Conclusion 


A sales representative is a lucrative job profile with lots of responsibilities. reBLISS is a platform that connects skilled workforce with numerous businesses for a wide range of work such as sales, logistics, retail, pamphlet distribution and related work. So, if you are interested in flexible sales work opportunities, sign up on reBLISS now! 

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